• COPYRIGHT •
Ten by Three © 2019
• SHIPPING & DELIVERY •
A flat rate of $6.50 is charged for all continental U.S. orders. Orders shipping to Canada, Alaska, Hawaii and U.S. Territories will incur an additional fee. Please allow up to 5 business days for orders to be handled and shipped. Orders are shipped via USPS Priority Mail or Fedex Ground. Orders ship within 1 to 5 business days depending on the distance to the destination.
• SALES TAX •
Sales tax is collected for U.S. residents located within Missouri. Sales tax will be calculated at checkout.
• RETURNS & EXCHANGES •
Ten by Three offers a 100% 30 Day Money Back Guarantee on the total purchase amount of the product ordered. The return shipping & handling cost is also covered under this 30 Day Money Back Guarantee.
Please check your item(s) carefully to be sure it is what you ordered, and that it is not damaged. Each item has been carefully checked before it is packaged and shipped to you.
If your product was damaged during the shipping process, and you refuse the shipment upon delivery, please contact us. Be sure the carrier (driver/delivery person) provides you with a support document designating the damage and customer refusal.
Exchanges: Because of the uniqueness and limited availability of each hand made product, exchanges may not be accepted.
• CUSTOMER SERVICE & HOURS •
Questions or concerns? Contact us!
Hours: Monday-Friday 7:00 am – 3:30 pm (CT)
Toll Free – 1-888-618-1503
Local – 314-272-1250
Fax – 1-888-315-9658
Email – firstname.lastname@example.org
We’re serious about safeguarding your personal information online. We utilize Secure Socket Layer (SSL) technology to encrypt your personal information such as User Ids, Passwords, and account information over the internet. Any personal information that is transmitted through our website is scrambled en route and decoded once it reaches its destination. Our security practices are designed to keep all personal information safe. We will not sell or share information with anyone. We respect your privacy; if you do not want us to call, email, or send direct mail to you about our promotions or new products we will honor that choice.